Multicultural Program

The Multicultural Program (MCP) provides culturally appropriate services including confidential in-language counselling services, resources and wellbeing programs, sensitive to the range of intersecting issues impacting on many migrant and refugee communities in Victoria. The program provides  support to local communities covering individuals, family members and communities experiencing or at risk of gambling harm.

If required, ONCALL Language service (ONCALL) will deliver interpreting services including telephone, onsite and video interpreting for clients of Gambler’s Help upon request. Gambler’s Help services can arrange an interpreter for free by emailing On Call Language Services.

The Foundation funds the following network of partners to deliver the MCP, they are:

• Arabic Welfare Incorporated - Broadmeadows
• Victorian Arabic Social Services - Broadmeadows
• Federation of Chinese Associations, Social Welfare Centre* - Docklands
• EACH - Chinese Peer Connection Program -Box Hill
• Australian Vietnamese Women's Association – Braybrook, Richmond & Springvale
• Springvale Indo-Chinese Mutual Assistance Association Incorporated – Springvale
• Settlement Services International – Statewide service (Carlton)

IN-LANGUAGE BROCHURES

Refer to Help in languages other than English on the Gambler's Help website.

Video resources about gambling harm

Three videos exploring gambling harm are available in Arabic, Bengali, Dari, Pashto, Punjabi and Tamil. Co-created by Arabic Welfare and the Victorian Responsible Gambling Foundation, the short animated videos help to raise awareness of gambling harm and the support options available via Gambler’s Help. With English subtitles, they are ideal for multicultural community organisations to share on their digital channels to help reduce the stigma of gambling harm and encourage help-seeking.

The three videos are:

• The beginning of gambling harm

Highlights the signs that gambling is becoming a problem, explains that people are more likely to lose money from gambling, and encourages help-seeking.

• When gambling harm goes untreated

Explores the way gambling harm can affect the individual and their family, addresses the stigma of gambling harm, and encourages help-seeking.

• Gaming and gambling

Focuses on the negative consequences of excessive gaming among young people, how parents and carers can talk to young people about gaming, and what support services are available.

For further information and enquiries, please contact gamblershelp@health.vic.gov.au