Past events

This workshop is part of our Integrated Service Activity (ISA) series and will focus on gambling harm and people affected by mental health issues. The workshop is designed to provide all members of the Gambler's Help workforce with knowledge and skills that they can immediately apply to their work.

Online betting is a growth industry – its reach and market share is increasing. Learn about new frontiers of gambling. Get some insight about how you detect online gambling, recognise speculation, and know about contracts for difference. Find out what’s legal and what’s not. Recognise and explore different ways of working with clients. This two hour session is grounded in practical casework scenarios and is not only relevant for financial counsellors working with this client group but all financial counsellors. 

Participants will understand the dynamics of conflict management, learn practical skills to manage conflict and techniques in conflict management and mediation.

Course outcomes:
- Understand the Dynamics of conflict.
- Develop effective conflict management skills.
- Learn to support clients, customers or trainees in resolving conflict within themselves.
- New perspectives and skills in resolving conflict.
- Self-care in the midst of conflict.

Clients impacted by problem gambling are often vulnerable to scams and speculation. These clients are more likely to take risks - Self-Managed Super Funds (SMSF) are not unusual – How do SMSF’s work? What happens when the client has their hand in the till of their own super? Who regulates this and what happens to the tax liabilities? Find out what questions you should be asking and where to refer them. 

Addictions impact on the way financial counsellors work with clients. It is imperative that any response is within the context of an integrated team. Discover more about the specific needs of clients struggling with addiction, and of casework approaches that enhance client outcomes.

Participants will explore more about what are AOD barriers to casework outcomes, whether ‘stages of change’ impact on your work, and the use of strengths based/ client empowerment practice.

The Victorian Responsible Gambling Foundation is delighted to host its third biennial conference from 13 to 15 August 2018. The plenary session will be held at Geelong library on the morning of Monday, 13 August, with the remainder of the conference a few streets away at Deakin University and The Pier Restaurant.

Gambling Harm 2018: Taking Action for Change will bring together national and international keynotes, speakers and delegates dedicated to preventing and reducing harm from gambling in the community.

The new conference name was chosen to reflect the fundamental need for partnership and collaboration across our work. A capacity building theme will be explored through five streams: gambling in aboriginal communities; lived experience; public health and gambling; research and practice; and regional, rural and diverse communities.

This day-and-a-half master class is aimed at Gambler's Help staff who are directly involved in delivery of training and information sessions to adults and interested in increasing their skills to confidently facilitate audience discussion, seek the input of audience members and make the most of the knowledge within the participants. 

Participants will learn practical skills and be provided tips and skills to be an excellent facilitator, how to move beyond simply presenting, dealing with any people challenges and leaving the group with a clear and positive sense of how they can go forward and implement their new learning or ideas.

Day 1: Tuesday 24 July, 8.30am–5.00pm
Day 2: Choose between Wednesday 25 or Thursday 26 July, 10am–2.00pm

This training aims to educated various stakeholders why gambling has been reclassified from an ‘obsessive compulsive disorder not otherwise specified’ in the DSM-IV to amongst the substance abuse disorders section of the DSM-V as well as provide the neuroscientific research which supports this reclassification.

What is Attachment Theory? What is the AAI? Working through the AAI Questions Understanding AAI Protocol Introducing the AAI into your practice

The master class is targeted at Gambler's Help staff who are directly involved in delivery of Integrated Service Activities and interested in increasing their skills to confidently present to an audience, pitch services, ideas and/or programs and engage and collaborate with stakeholders.

Participants will learn practical skills and be provided tips and tricks to deliver presentations that resonate with the intended audience as well as focus on the most critical skills to be more persuasive and influential when 'selling' your ideas, vision and recommendations to others.

In this two-part workshop you will get an overview of the neuroplastic processes of memory reconsolidation, learn the steps to unlocking emotional memories, understand the impact of early trauma and the significance of the Kaiser Permanente ACE study’s findings for clients, as well as to leave with some practical tools to use from the next day. The follow up half day allows time to consolidate the steps and road test effective work styles and experiences.

Day 1 – 6 June 2018, 9.30 am – 4.30 pm
Day 2 – 13 June 2018, 9:30am – 12:30pm

This workshop is part of our Integrated Service Activity (ISA) series and will focus on harm from gambling and Aboriginal communities The workshop is designed to provide all members of the Gambler's Help workforce with knowledge and skills that they can immediately apply to their work.

Being able to get the facts from your client while understanding their story can be a challenge. Learn how to keep your client on-track to enable accurate assessment of their situation while minimising the risk of vicarious trauma, and using your time efficiently. Develop your capacity to manage client interaction to keep focus on essential elements that can achieve the best financial counselling outcomes.

In the context of family breakdown, often both parties in the situation will experience financial stresses, and may both seek support from a financial counsellor. This session considers how financial counsellors should manage the potential for complications in a situation where a client they represent is in conflict with a client represented by another financial counsellor – whether within the same agency, or from another agency.

This workshop explores the impact of trauma on individuals, families and communities. The workshop draws on a systemic trauma-informed perspective to equip participants with strategies for working with individual clients and families, and potentially playing a key role in identifying and meeting the needs of vulnerable children.

Free training is now available for all Victorians who come into contact with ice-affected people as part of their job.

360Edge, Australia’s leading expert consultants in alcohol and other drug responses, has been chosen to deliver half day face to face workshops to frontline workers across Victoria as part of the Victorian Government’s $45.5 million ice action plan ‘Taking action, Stopping ice’.