Feedback

We are committed to providing the best possible services and to making improvements based on feedback.

At the bottom of every page of this website, we invite you to comment on how helpful you found the content.

If you have other feedback about the Foundation or our services, please email contact@responsiblegambling.vic.gov.au or call us on (03) 9452 2600.

If you are deaf, or have a hearing or speech impairment, you can contact us through the National Relay Service.

Any written feedback will be acknowledged in writing within three business days. If you require a further response, we will telephone or write to you within 20 business days. You only need to provide your contact details if you would like a response. Acknowledging or responding may take longer if your feedback is in a language other than English.

If you have raised a concern and are not happy with the way it has been handled, you can make a complaint to the Victorian Ombudsman.

You can report improper or corrupt conduct by a public officer or public body to the Independent Broad-based Anti-corruption Commission (IBAC). Complaints about improper conduct at the Foundation can be made through protected disclosures.

For information on how the Foundation collects and uses your personal information, see our website privacy statement.