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Upcoming help & support events

Financial counselling: clients with complex needs and comorbidities

, 9.30 am–12.00 pm Help & Support – Communication skills

For financial counsellors: This session will teach effective ways of dealing with clients affected by mental health conditions and comorbidities including a focus on alcohol and other drugs.

The session will cover understanding the underlying issues of certain difficult behaviours, setting boundaries in client sessions and controlling the conversation, building rapport quickly with your clients and working more effectively with clients displaying difficult behaviours

Three CPD points can be awarded upon completion of this webinar. To satisfy your professional obligations - and to be awarded points for attendance - you are required to participate in the entire session.

Event registration will require you to log in to FCVIC's webpage.

Venue: Online – webinar

The Foundation course - December 2020 (online webinar)

, 10 am–2 pm Help & Support – Treatment

This course is open to all Gambler's Help managers and staff, this includes local Gambler’s Help, Aboriginal Communities Gambling Awareness Program, CALD Gambler’s Help services and prevention workers. It is ideal for new staff members as it provides a good introduction to gambling in Victoria and an overview to the Victorian Responsible Gambling Foundation. There are seven online modules to complete followed by a webinar.

Venue: Online – webinar
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