Online Gambling – Customer protection, harm minimisation and referral
The Foundation will be joined by representatives from GVC Holdings, the owner of such Australian sports betting operators as Ladbrokes and Neds. This webinar will outline the operation of exclusion, deposit limit and other RG features offered and recently implemented to inform gambling professionals of the information and support for those experiencing gambling harm that is provided.
Interactive webinar series: peer consultation (4 sessions)
The state-wide Alfred Mental Health and Gambling Harm Service is committed to providing a space and opportunity for Gambler’s Help staff to come together and support each other in a four-session video conference peer consultation series.
This series hopes to provide a forum for people to share collective knowledge, reflect on their work, gather ideas and support colleagues across Victoria.
In 2020 these sessions will be conducted monthly in the first Tuesday morning of each month, commencing April 2020. It is beneficial to register for this initial block of four sessions planned for 7 April, 5 May, 2 June and 7 July.
Preventing problem gambling relapse
Dr. Gabriele Byrne will discuss findings from her PhD research, 'Preventing problem gambling relapse through social inclusion', which demonstrated how an innovative group program addressed two identified relapse risk factors – lack of social connectedness, and lack of leisure substitution – not only reduced the participants temptation to gamble, but at the same time it showed significant improvement in areas of social connectedness, self-efficacy, and mental health.
Online gambling and contracts of difference
Learn about online gambling, as well as working with refugees and asylum seekers in this online webinar. This session will cover topics such as the support available to refugees and asylum seekers, residency statuses and what a refugee lawyer does. It will also discuss the rise of online gambling, ways to identify online gambling from bank statements, and regulatory frameworks to address online gambling.
The Foundation course - August 2020 (online webinar)
This course is open to all Gambler's Help managers and staff, this includes local Gambler’s Help, Aboriginal Communities Gambling Awareness Program, CALD Gambler’s Help services and prevention workers. It is ideal for new staff members as it provides a good introduction to gambling in Victoria and an overview to the Victorian Responsible Gambling Foundation. There are seven online modules to complete followed by a webinar.
Learn more about the Code of Ethics that apply to financial counsellors. Learn how to navigate the needs of your clients, and your personal moral obligations. This will be an interactive session exploring different scenarios. This course is designed for all levels of experience.