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Past events

Critical incident response

, 9.30 am – 1.00 pm Workshop – suitable for all levels

Critical Incident Management is an important process for organisations to have in place so that difficult events outside the range of normal experience are managed well and the impact on staff is minimised. These events can lead to staff being affected physically and emotionally and possible decreased functioning, normal reactions to an abnormal event.

This workshop will provide information about the different aspects of the Critical Incident Process including pre and post incident management, situational stress, debriefing models, organisational roles, boundaries and risk management.

Venue: Victorian Responsible Gambling Foundation
Level 6, 14–20 Blackwood Street, North Melbourne

Professional boundaries – Ballarat

, 10.30 am – 2.00 pm Workshop – suitable for all levels

This workshop will explore the professional boundaries of helping roles and why we need them, issues around ethical principles, challenges to maintaining boundaries, triggers of our emotional and physical reactions, transference of our ideas to others, when to refer to other professionals and self-care, including separating ourselves from our work.

Venue: Child & Family Services Ballarat
115 Lydiard St Nth Ballarat 3350

Grief and loss

, 9.30 am – 4.00 pm Workshop – suitable for all levels

People can have a range of responses to significant grief and loss in their lives and therefore, will be impacted differently. This workshop will work through the stages of grief/loss, common responses to grief and loss and how to provide a safe and supportive environment for clients.  The workshop will also discuss cultural contexts for expressing grief, dealing with trauma and dislocation, and identifying appropriate therapeutic interventions to match clients’ needs and goals.

Venue: Victorian Responsible Gambling Foundation
Level 6, 14–20 Blackwood Street, North Melbourne

Introduction to behaviour insights for project planning

, 9:30am - 4:30pm Workshop – suitable for all levels

The one-day workshop will cover some of the basic principles of applying behavioural science to project design, including the utility and application of a systems approach to fully unpack the initial problem. The workshop will provide an introduction to some core concepts from behavioural science and how they may be incorporated into project design.

Venue: Victorian Responsible Gambling Foundation
Level 6, 14–20 Blackwood Street, North Melbourne

Working with Indigenous clients

, 12.30 pm – 4.30 pm Workshop – suitable for all levels

This session will identify perspectives, culture and experiences of Aboriginal and Torres Strait Islander people in Victoria and highlight practical strategies to providing effective and respectful assistance when working with Indigenous clients in financial distress. It will provide an insight into Indigenous cultures in Australia with a focus on economic and financial themes.

Venue: Victorian Responsible Gambling Foundation
Level 6, 14–20 Blackwood Street, North Melbourne

Introduction to evaluation: the essentials

, 9.30 am – 4.30 pm Workshop – suitable for all levels

Evaluation is a key component of project, program and service delivery – it helps to tell us what works, what needs changing and whether the desired changes and outcomes are occurring. This introductory-level workshop is aimed at staff who are interested in increasing their knowledge and skills in understanding, designing and implementing evaluation.

Venue: Victorian Responsible Gambling Foundation
Level 6, 14–20 Blackwood Street, North Melbourne

Negotiation skills

, 9.00 am – 4.30 pm Workshop – suitable for all levels

The art of successful negotiation is the careful exploration of opposing positions with the goal of achieving a positive outcome. Through a series of case studies, role-plays and self-reflection, this course will provide you with a greater understanding of what it takes to engage in principled negotiations and get the outcome both you and the other parties desire.

Venue: Victorian Responsible Gambling Foundation
Level 6, 14–20 Blackwood Street, North Melbourne

TC and FC teamwork – referral and collaboration

, 1.30 pm – 4.30 pm Workshop – suitable for all levels

This session for both therapeutic counsellors and financial counsellors will establish a clear understanding of the different roles of each, then look at ways the two can or should collaborate in producing the best possible outcomes for clients. The workshop will develop shared understandings of what best practice collaboration looks like, including teamwork processes, information sharing and privacy issues.

Venue: Victorian Responsible Gambling Foundation
Level 6, 14–20 Blackwood Street, North Melbourne

ISA workshop - Culturally and linguistically diverse (CALD) communities

, 9.30 am – 4.00 pm Workshop

This workshop will focus on working with members of culturally and linguistically diverse communities. Our ISA workshops are designed to provide all members of the Gambler's Help workforce and our prevention partners with knowledge and skills that they can immediately apply to their work.

Venue: Victorian Responsible Gambling Foundation
Level 6, 14–20 Blackwood Street, North Melbourne

Influencing and persuasion skills

, 9.00 am – 4.30 pm Workshop – suitable for all levels

Persuasion and influence are both ways of bringing about change in the behaviour of others. While persuasion requires you to communicate, influence works silently. This course will give you the skills to present your case persuasively and an understanding of how the psychology influence works, so people are motivated on their own to do what you want them to do.

Venue: Victorian Responsible Gambling Foundation
Level 6, 14–20 Blackwood Street, North Melbourne

Professional boundaries – Melbourne

, 9.30 am – 1.00 pm Workshop – suitable for all levels

This workshop will explore the professional boundaries of helping roles and why we need them, issues around ethical principles, challenges to maintaining boundaries, triggers of our emotional and physical reactions, transference of our ideas to others, when to refer to other professionals and self-care, including separating ourselves from our work.

Venue: Victorian Responsible Gambling Foundation
Level 6, 14–20 Blackwood Street, North Melbourne

Couples and financial transparency

, 1.30 pm – 4.00 pm Workshop – Intermediate – suitable for those practitioners with up to 5 years of experience

This training will provide some expert thoughts and insight on best practices when working with couples and facilitate a discussion around ethical boundaries. It will also give some practical advice on how to prepare for working with a couple and look at identifying when referral to others services is appropriate. The session is grounded in practical casework scenarios.

Venue: Victorian Responsible Gambling Foundation
Level 6, 14–20 Blackwood Street, North Melbourne

Harm from gambling and people affected by mental health issues

, 9.30 am – 4.30 pm Workshop – suitable for all levels

This workshop is part of our Integrated Service Activity (ISA) series and will focus on gambling harm and people affected by mental health issues. The workshop is designed to provide all members of the Gambler's Help workforce with knowledge and skills that they can immediately apply to their work.

Venue: Victorian Responsible Gambling Foundation
Level 6, 14–20 Blackwood Street, North Melbourne

New frontiers of gambling

, 1.00 pm – 3.00 pm Workshop – Intermediate – suitable for those practitioners with up to 5 years of experience

Online betting is a growth industry – its reach and market share is increasing. Learn about new frontiers of gambling. Get some insight about how you detect online gambling, recognise speculation, and know about contracts for difference. Find out what’s legal and what’s not. Recognise and explore different ways of working with clients. This two hour session is grounded in practical casework scenarios and is not only relevant for financial counsellors working with this client group but all financial counsellors. 

Venue: UnitingCare Gippsland
126 Raymond Street, Sale, Victoria 3850

Conflict resolution skills training

, 9.30 am – 4.30 pm Workshop – suitable for all levels

Participants will understand the dynamics of conflict management, learn practical skills to manage conflict and techniques in conflict management and mediation.

Course outcomes:
- Understand the Dynamics of conflict.
- Develop effective conflict management skills.
- Learn to support clients, customers or trainees in resolving conflict within themselves.
- New perspectives and skills in resolving conflict.
- Self-care in the midst of conflict.

Venue: Victorian Responsible Gambling Foundation
Level 6, 14–20 Blackwood Street, North Melbourne

Client addictions

, 12.30 pm – 3.30 pm Workshop – Intermediate – suitable for those practitioners with up to 5 years of experience

Addictions impact on the way financial counsellors work with clients. It is imperative that any response is within the context of an integrated team. Discover more about the specific needs of clients struggling with addiction, and of casework approaches that enhance client outcomes.

Participants will explore more about what are AOD barriers to casework outcomes, whether ‘stages of change’ impact on your work, and the use of strengths based/ client empowerment practice.

Venue: Victorian Responsible Gambling Foundation
Level 6, 14–20 Blackwood Street, North Melbourne

Self-managed super funds and gambling

, 10.00 am – 12.00 pm Workshop – Advanced – suitable for practitioners with over 5 years of experience

Clients impacted by problem gambling are often vulnerable to scams and speculation. These clients are more likely to take risks - Self-Managed Super Funds (SMSF) are not unusual – How do SMSF’s work? What happens when the client has their hand in the till of their own super? Who regulates this and what happens to the tax liabilities? Find out what questions you should be asking and where to refer them. 

Venue: Victorian Responsible Gambling Foundation
Level 6, 14–20 Blackwood Street, North Melbourne

Gambling Harm Conference 2018

, 9.00 am – 5.00 pm Conference – suitable for all levels

The Victorian Responsible Gambling Foundation is delighted to host its third biennial conference from 13 to 15 August 2018. The plenary session will be held at Geelong library on the morning of Monday, 13 August, with the remainder of the conference a few streets away at Deakin University and The Pier Restaurant.

Gambling Harm 2018: Taking Action for Change will bring together national and international keynotes, speakers and delegates dedicated to preventing and reducing harm from gambling in the community.

The new conference name was chosen to reflect the fundamental need for partnership and collaboration across our work. A capacity building theme will be explored through five streams: gambling in aboriginal communities; lived experience; public health and gambling; research and practice; and regional, rural and diverse communities.

Venue: Deakin University
1 Gheringhap Street, Geelong

Simply Facilitating - Improving Facilitation Skills

, 8.30 am – 5.00 pm Workshop – suitable for all levels

This day-and-a-half master class is aimed at Gambler's Help staff who are directly involved in delivery of training and information sessions to adults and interested in increasing their skills to confidently facilitate audience discussion, seek the input of audience members and make the most of the knowledge within the participants. 

Participants will learn practical skills and be provided tips and skills to be an excellent facilitator, how to move beyond simply presenting, dealing with any people challenges and leaving the group with a clear and positive sense of how they can go forward and implement their new learning or ideas.

Day 1: Tuesday 24 July, 8.30am–5.00pm
Day 2: Choose between Wednesday 25 or Thursday 26 July, 10am–2.00pm

Venue: Victorian Responsible Gambling Foundation
Level 6, 14–20 Blackwood Street, North Melbourne

WEBINAR: The DSM-V diagnostic criteria for gambling addiction and the neuroscientific evidence for problem gambling as a process addiction

, 11.00 am – 12.00 pm Webinar – suitable for all levels

This training aims to educated various stakeholders why gambling has been reclassified from an ‘obsessive compulsive disorder not otherwise specified’ in the DSM-IV to amongst the substance abuse disorders section of the DSM-V as well as provide the neuroscientific research which supports this reclassification.

Venue: Online – webinar
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