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Past events

Online gambling: customer protection, harm minimisation and referral

, 10 – 11 am Webinar

This webinar will outline exclusion, deposit limit and other responsible gambling features provided by Tabcorp to inform people who work in the gambling sector of the information and support available for those experiencing gambling harm.

Venue: Online – webinar

Managing difficult client behaviours

, 9.30 am – 12.30 pm Workshop

Clients can sometimes portray difficult behaviours, such as anger or entitlement. Attend this three-hour workshop to learn the underlying issues of certain behaviours, how to control the conversation and set boundaries, build rapport quickly and work more effectively with a client displaying difficult behaviours.

Venue: Victorian Responsible Gambling Foundation
Level 6, 14–20 Blackwood Street, North Melbourne

New Guardianship and Administration Act: Panel session

, 1.30 – 4.30 pm Seminar

Hear from the Office of the Public Advocate, State Trustees and Victorian Civil and Administrative Tribunal on the changes to the Guardianship and Administration Act. What are the implications for financial counsellors? How will state trustees implement these changes? Learn more broadly about power of attorney, administration orders – how to get one, how to get it revoked as well as State Trustees practices and their responsibilities versus the client who is under administration.

Venue: Victorian Responsible Gambling Foundation
Level 6, 14–20 Blackwood Street, North Melbourne

The casual counsellor

, 9.30 am – 4.30 pm Seminar

You may become a 'casual counsellor' when a friend, colleague or someone you know is facing a difficult situation or event. Learn how to respond to a range of emotions, language and behaviours that often accompany challenging issues. It will cover how to recognise when to intervene as a casual counsellor, and when to refer to other professionals. Finally, the workshop will cover self-care and how to manage your own feelings.

Venue: Victorian Responsible Gambling Foundation
Level 6, 14–20 Blackwood Street, North Melbourne

Self-exclusion and third-party exclusion at Crown Melbourne

, 10.30 – 11.30 am Webinar – suitable for all levels

The Foundation will be joined by representatives from Crown Melbourne, the operator of the licenced casino in Victoria. This webinar will outline Crown’s processes around self-exclusion, highlighting some recent alterations to the operation of these processes. In addition, the webinar will be the first opportunity for gambling professionals to be informed of the introduction of Third Party exclusion into the suite of support to reduce gambling harm offered by Crown.

Venue: Online – webinar

Clients with complex needs: understanding personality disorders and the forensic population

, 9.30 am – 4.30 pm Seminar

Attend this full-day workshop organised by the Alfred Mental Health and Gambling Harm Service Victoria for a nourishing day of professional development. The morning session will cover the development of disordered personalities, and the implications for counselling. In the afternoon, the session will focus on forensic populations, with a focus on stalking, fire-lighting and other impulse-related behaviours.

Venue: Victorian Responsible Gambling Foundation
Level 6, 14–20 Blackwood Street, North Melbourne

Problem gambling and mental health

, 1.30–3.30pm Seminar – Introductory – suitable for at least graduate level

Attend this two-hour session to learn about the Alfred Mental Health and Gambling Harm Program, a state-wide multidisciplinary service that provides support to front-line problem gambling services in their work with clients that are experiencing mental health as well as gambling difficulties. The session will provide an overview to the program, and also provide information on accessing the program for suitable clients.

Venue: Victorian Responsible Gambling Foundation
Level 6, 14–20 Blackwood Street, North Melbourne

No Bull Therapy (NBT) - Bendigo

, 9.30am - 4.30pm Workshop

No Bull Therapy (NBT) strives toward honesty in working relationships. It equips participants with an understanding of the philosophy and principles that guide NBT, and presents ideas about developing authentic relationships with clients.

Venue: Anglicare Victoria - Bendigo
10 Mundy Street, Bendigo

The Foundation Course - December

, 9.30am - 4.30pm Workshop

This course is open to all Gambler's Help managers and staff, this includes local Gambler’s Help, Aboriginal Gambler’s Help, In-Language Gambler’s Help services and prevention workers. It is ideal for new staff members as it provides a good introduction to gambling in Victoria and an overview to the Victorian Responsible Gambling Foundation.

Venue: Victorian Responsible Gambling Foundation
Level 6, 14–20 Blackwood Street, North Melbourne

TC and FC teamwork: Referral and collaboration

, 2pm - 4.30pm Workshop

This session for both TCs and FCs will establish a clear understanding of the different roles of each, then look at ways the two can or should collaborate in producing the best possible outcomes for clients.

Venue: Curate Space
Level 6, 306 Little Collins Street (entry via The Causeway), Melbourne

Criminal justice: your clients, from offending to sentence

, 9.30am–4.30pm Workshop

This session will help financial and therapeutic counsellors assist clients who may become defendants in criminal matters. Attendees will learn about the judicial process, how to access legal information and referrals, working with lawyers and court service provides, and how to provide assistance through this process.

Venue: Victorian Responsible Gambling Foundation
Level 6, 14–20 Blackwood Street, North Melbourne

Single session work - making the most of every encounter

, 9.30am–4.30pm Workshop – suitable for all levels

This one-day workshop will address effective ways to support families when time and resources may be limited. Participants will be introduced to the ‘Single Session Work’ (SSW) approach, and to develop practice skills in seizing every opportunity to make a difference. Participants will explore how a SSW approach may be integrated into their own work context.

Venue: Victorian Responsible Gambling Foundation
Level 6, 14–20 Blackwood Street, North Melbourne

Family law - Level 2

, 1pm - 4pm Workshop

Separation in many instances is a major contributor to poverty. What should I tell my client about separation? This session will provide an overview of the family law system and look into division of assets, joint debts, child support and spouse maintenance.

Venue: Cranbourne Community House
49 Valepark Crescent, Cranbourne

No Bull Therapy (NBT) - Bentleigh East

, 9.30am - 4.30pm Workshop

No Bull Therapy (NBT) strives toward honesty in working relationships. It equips participants with an understanding of the philosophy and principles that guide NBT, and presents ideas about developing authentic relationships with clients.

Venue: Connect Health & Community
2 Gardeners Road, Bentleigh East

No Bull Therapy (NBT) - North Melbourne

, 9.30am - 4.30pm Workshop

No Bull Therapy (NBT) strives toward honesty in working relationships. It equips participants with an understanding of the philosophy and principles that guide NBT, and presents ideas about developing authentic relationships with clients.

Venue: Victorian Responsible Gambling Foundation
Level 6, 14–20 Blackwood Street, North Melbourne

Knowledge in action workshop - Bendigo

, 9.30am–3.00pm Conference – suitable for all levels

The first 'Knowledge in action' workshop held by the Foundation together with community and research partners, this full-day session focuses on sharing research along with local knowledge and experience, and encouraging collaboration in the community.

Youth is at the heart of this workshop's discussion. Whether you are a young person or have young people’s interests in mind, the workshop presents a unique opportunity to hear from researchers, community leaders and local professionals who are working to support the health and wellbeing of young people.

Venue: Bendigo Discovery Centre
Railway Place, Bendigo, Victoria 3550

Life beyond gambling: Peer supervision for Gambler’s Help counsellors

, 10am Forum

This online peer supervision is a space for GH Counsellors to feel part of, and contribute to, a state-wide community of practice.

Peer supervision involves sharing experiences, stories of recovery, discussing therapeutic techniques and working through complex challenges together.

Sessions will be facilitated by Bronwyn Gresham, Clinical Psychologist, from the state-wide Mental Health and Gambling Harm service.

Registration is reserved specifically for clinicians working as Gamblers Help Counsellors funded through the Victorian Responsible Gambling Foundation.

Participants will need access to a computer that has both a microphone and video, and reliable internet connection.

Sessions will be held on the First Monday of the month, commencing Monday 7 October 2019 at 10am. Please register here.

Venue: Online – webinar

Sensational practice

, 9.30am–4.30pm Workshop

Sensational practice is a full-day workshop to introduce you to neuroscience and sensory modulation. Sensory modulation is one important we people self-organise, and process sensory and motor information. Over the day, you will learn about sensory profiles, emotional regulation and how you can put this into practice to support clients affected by gambling harm and mental health.

Venue: Victorian Responsible Gambling Foundation
Level 6, 14–20 Blackwood Street, North Melbourne

Gaming products, self-exclusion and venue demonstration - September

, 10am - 1pm Workshop

This workshop will explore the operation of a number of gambling products, both land-based and online, aimed at allowing those working with those gambling to better understand these products. The session will also cover self-exclusion programs for the various gambling forms and close with a tour/demonstration of gambling products within the gaming venue environment.

Sessions are available on Tuesday 2 July, Tuesday 24 September or Wednesday 18 December

Venue: Victorian Responsible Gambling Foundation
Level 6, 14–20 Blackwood Street, North Melbourne

The Foundation Course - September

, 9.30am - 4.30pm Workshop

This course is open to all Gambler's Help managers and staff, this includes local Gambler’s Help, Aboriginal Gambler’s Help, In-Language Gambler’s Help services and prevention workers. It is ideal for new staff members as it provides a good introduction to gambling in Victoria and an overview to the Victorian Responsible Gambling Foundation.

Upcoming course dates:
18 June 2019
17 September 2019
10 December 2019

Venue: Victorian Responsible Gambling Foundation
Level 6, 14–20 Blackwood Street, North Melbourne
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