The art of successful negotiation is the careful exploration of opposing positions with the goal of achieving a positive outcome. Through a series of case studies, role-plays and self-reflection, this course will provide you with a greater understanding of what it takes to engage in principled negotiations and get the outcome both you and the other parties desire.
Introduction to evaluation: the essentials
Evaluation is a key component of project, program and service delivery – it helps to tell us what works, what needs changing and whether the desired changes and outcomes are occurring. This introductory-level workshop is aimed at staff who are interested in increasing their knowledge and skills in understanding, designing and implementing evaluation.
Trauma informed practice
Trauma stems from a normal response to overwhelming stress. Many people experience psychological trauma as a response to one off extreme events, or it can be repeated trauma through ongoing relationships. This workshop will provide information on the difference between single incident and complex trauma, the impact of trauma on brain development, and discuss possible responses to trauma and how to work therapeutically with survivors.
Grief and loss
People can have a range of responses to significant grief and loss in their lives and therefore, will be impacted differently. This workshop will work through the stages of grief/loss, common responses to grief and loss and how to provide a safe and supportive environment for clients. The workshop will also discuss cultural contexts for expressing grief, dealing with trauma and dislocation, and identifying appropriate therapeutic interventions to match clients’ needs and goals.
Internal Family Systems: A new therapeutic approach to working with addictive behaviours and underlying trauma
Internal Family Systems (IFS) is an innovative and emerging way of working with trauma in therapeutic settings. This 3-day training course is aimed at clinicians working with people who gamble problematically will provide participants with:
- A comprehensive understanding of IFS theoretical principles
- Applied knowledge in the application of the IFS model when working with addictive behaviours
- Skills to competently address trauma through the practice of the entire IFS model
- An increases awareness of clinician parts that impact on therapeutic work
Professional boundaries – Ballarat
This workshop will explore the professional boundaries of helping roles and why we need them, issues around ethical principles, challenges to maintaining boundaries, triggers of our emotional and physical reactions, transference of our ideas to others, when to refer to other professionals and self-care, including separating ourselves from our work.
Critical incident response
Critical Incident Management is an important process for organisations to have in place so that difficult events outside the range of normal experience are managed well and the impact on staff is minimised. These events can lead to staff being affected physically and emotionally and possible decreased functioning, normal reactions to an abnormal event.
This workshop will provide information about the different aspects of the Critical Incident Process including pre and post incident management, situational stress, debriefing models, organisational roles, boundaries and risk management.
Reach: Pushing your clinical skills and effectiveness to the next level
In this workshop, participants will learn three specific strategies that separate the good from the great. Attendees will not only learn a simple method for determining their effectiveness but also how to develop a profile of their most and least effective practices--what works and what doesn't. Step-by-step, evidence-based instructions will be given for using the profile to identify and eliminate weak spots while enhancing their effectiveness and efficiency.