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Upcoming events

Self-managed super funds and gambling

, 10.00 am – 12.00 pm Workshop - Advanced – suitable for practitioners with over 5 years of experience

Clients impacted by problem gambling are often vulnerable to scams and speculation. These clients are more likely to take risks - Self-Managed Super Funds (SMSF) are not unusual – How do SMSF’s work? What happens when the client has their hand in the till of their own super? Who regulates this and what happens to the tax liabilities? Find out what questions you should be asking and where to refer them. 

Venue: Victorian Responsible Gambling Foundation
Level 6, 14–20 Blackwood Street, North Melbourne

Client addictions

, 12.30 pm – 3.30 pm Workshop - Intermediate – suitable for those practitioners with up to 5 years of experience

Addictions impact on the way financial counsellors work with clients. It is imperative that any response is within the context of an integrated team. Discover more about the specific needs of clients struggling with addiction, and of casework approaches that enhance client outcomes.

Participants will explore more about what are AOD barriers to casework outcomes, whether ‘stages of change’ impact on your work, and the use of strengths based/ client empowerment practice.

Venue: Victorian Responsible Gambling Foundation
Level 6, 14–20 Blackwood Street, North Melbourne

Conflict resolution skills training

, 9.30 am – 4.30 pm Workshop - Suitable for all levels

Participants will understand the dynamics of conflict management, learn practical skills to manage conflict and techniques in conflict management and mediation.

Course outcomes:
- Understand the Dynamics of conflict.
- Develop effective conflict management skills.
- Learn to support clients, customers or trainees in resolving conflict within themselves.
- New perspectives and skills in resolving conflict.
- Self-care in the midst of conflict.

Venue: Victorian Responsible Gambling Foundation
Level 6, 14–20 Blackwood Street, North Melbourne

New frontiers of gambling

, 1.00 pm – 3.00 pm Workshop - Intermediate – suitable for those practitioners with up to 5 years of experience

Online betting is a growth industry – its reach and market share is increasing. Learn about new frontiers of gambling. Get some insight about how you detect online gambling, recognise speculation, and know about contracts for difference. Find out what’s legal and what’s not. Recognise and explore different ways of working with clients. This two hour session is grounded in practical casework scenarios and is not only relevant for financial counsellors working with this client group but all financial counsellors. 

Venue: UnitingCare Gippsland
126 Raymond Street, Sale, Victoria 3850

The Foundation Course

, 9.30 am – 4.30 pm Workshop - Suitable for all levels

This three-day course is open to all Gambler's Help managers and staff, this includes local Gambler’s Help, Aboriginal Gambler’s Help, In-Language Gambler’s Help services and Prevention workers. It is ideal for new staff members as it provides a good introduction to gambling in Victoria and an overview to the Victorian Responsible Gambling Foundation.

Upcoming course dates:

24–26 September 2018
11–13 December 2018
5–7 March 2019
18–20 June 2019

Venue: Victorian Responsible Gambling Foundation
Level 6, 14–20 Blackwood Street, North Melbourne

Harm from gambling and people affected by mental health issues

, 9.30 am – 4.30 pm Workshop - Suitable for all levels

This workshop is part of our Integrated Service Activity (ISA) series and will focus on gambling harm and people affected by mental health issues. The workshop is designed to provide all members of the Gambler's Help workforce with knowledge and skills that they can immediately apply to their work.

Venue: Victorian Responsible Gambling Foundation
Level 6, 14–20 Blackwood Street, North Melbourne

Couples and financial transparency

, 1.30 pm – 4.00 pm Workshop - Intermediate – suitable for those practitioners with up to 5 years of experience

This training will provide some expert thoughts and insight on best practices when working with couples and facilitate a discussion around ethical boundaries. It will also give some practical advice on how to prepare for working with a couple and look at identifying when referral to others services is appropriate. The session is grounded in practical casework scenarios.

Venue: Victorian Responsible Gambling Foundation
Level 6, 14–20 Blackwood Street, North Melbourne

Professional boundaries – Melbourne

, 9.30 am – 1.00 pm Workshop - Suitable for all levels

This workshop will explore the professional boundaries of helping roles and why we need them, issues around ethical principles, challenges to maintaining boundaries, triggers of our emotional and physical reactions, transference of our ideas to others, when to refer to other professionals and self-care, including separating ourselves from our work.

Venue: Victorian Responsible Gambling Foundation
Level 6, 14–20 Blackwood Street, North Melbourne

Critical incident response

, 9.30 am – 1.00 pm Workshop - Suitable for all levels

Critical Incident Management is an important process for organisations to have in place so that difficult events outside the range of normal experience are managed well and the impact on staff is minimised. These events can lead to staff being affected physically and emotionally and possible decreased functioning, normal reactions to an abnormal event.

This workshop will provide information about the different aspects of the Critical Incident Process including pre and post incident management, situational stress, debriefing models, organisational roles, boundaries and risk management.

Venue: Victorian Responsible Gambling Foundation
Level 6, 14–20 Blackwood Street, North Melbourne

Influencing and persuasion skills

, 9.00 am – 4.30 pm Workshop - Suitable for all levels

Persuasion and influence are both ways of bringing about change in the behaviour of others. While persuasion requires you to communicate, influence works silently. This course will give you the skills to present your case persuasively and an understanding of how the psychology influence works, so people are motivated on their own to do what you want them to do.

Venue: Victorian Responsible Gambling Foundation
Level 6, 14–20 Blackwood Street, North Melbourne

Professional boundaries – Shepparton

, 10.00 am – 1.00 pm Workshop - Suitable for all levels

This workshop will explore the professional boundaries of helping roles and why we need them, issues around ethical principles, challenges to maintaining boundaries, triggers of our emotional and physical reactions, transference of our ideas to others, when to refer to other professionals and self-care, including separating ourselves from our work.

Venue: Shepparton - venue TBC
Shepparton

Introduction to evaluation: the essentials

, 9.30 am – 4.30 pm Workshop - Suitable for all levels

Evaluation is a key component of project, program and service delivery – it helps to tell us what works, what needs changing and whether the desired changes and outcomes are occurring. This introductory-level workshop is aimed at staff who are interested in increasing their knowledge and skills in understanding, designing and implementing evaluation.

Venue: Victorian Responsible Gambling Foundation
Level 6, 14–20 Blackwood Street, North Melbourne

Negotiation skills

, 9.00 am – 4.30 pm Workshop - Suitable for all levels

The art of successful negotiation is the careful exploration of opposing positions with the goal of achieving a positive outcome. Through a series of case studies, role-plays and self-reflection, this course will provide you with a greater understanding of what it takes to engage in principled negotiations and get the outcome both you and the other parties desire.

Venue: Victorian Responsible Gambling Foundation
Level 6, 14–20 Blackwood Street, North Melbourne

Trauma informed practice

, 10.00 am – 1.00 pm Workshop - Suitable for all levels

Trauma stems from a normal response to overwhelming stress.  Many people experience psychological trauma as a response to one off extreme events, or it can be repeated trauma through ongoing relationships.  This workshop will provide information on the difference between single incident and complex trauma, the impact of trauma on brain development, and discuss possible responses to trauma and how to work therapeutically with survivors.

Venue: Victorian Responsible Gambling Foundation
Level 6, 14–20 Blackwood Street, North Melbourne

Grief and loss

, 9.30 am – 4.00 pm Workshop - Suitable for all levels

People can have a range of responses to significant grief and loss in their lives and therefore, will be impacted differently. This workshop will work through the stages of grief/loss, common responses to grief and loss and how to provide a safe and supportive environment for clients.  The workshop will also discuss cultural contexts for expressing grief, dealing with trauma and dislocation, and identifying appropriate therapeutic interventions to match clients’ needs and goals.

Venue: Victorian Responsible Gambling Foundation
Level 6, 14–20 Blackwood Street, North Melbourne

Internal Family Systems: A new therapeutic approach to working with addictive behaviours and underlying trauma

, 9.00 am – 4.00 pm Workshop - Suitable for all levels

Internal Family Systems (IFS) is an innovative and emerging way of working with trauma in therapeutic settings. This 3-day training course is aimed at clinicians working with people who gamble problematically will provide participants with:

- A comprehensive understanding of IFS theoretical principles
- Applied knowledge in the application of the IFS model when working with addictive    behaviours
- Skills to competently address trauma through the practice of the entire IFS model
- An increases awareness of clinician parts that impact on therapeutic work

Venue: Victorian Responsible Gambling Foundation
Level 6, 14–20 Blackwood Street, North Melbourne

Reach: Pushing your clinical skills and effectiveness to the next level

, 9.30 am – 4.30 pm Workshop - Suitable for all levels

In this workshop, participants will learn three specific strategies that separate the good from the great.  Attendees will not only learn a simple method for determining their effectiveness but also how to develop a profile of their most and least effective practices--what works and what doesn't.  Step-by-step, evidence-based instructions will be given for using the profile to identify and eliminate weak spots while enhancing their effectiveness and efficiency.

Venue: Victorian Responsible Gambling Foundation
Level 6, 14–20 Blackwood Street, North Melbourne
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