Face-to-face ice training
Free training is now available for all Victorians who come into contact with ice-affected people as part of their job.
360Edge, Australia’s leading expert consultants in alcohol and other drug responses, has been chosen to deliver half day face to face workshops to frontline workers across Victoria as part of the Victorian Government’s $45.5 million ice action plan ‘Taking action, Stopping ice’.
Trauma and family work
This workshop explores the impact of trauma on individuals, families and communities. The workshop draws on a systemic trauma-informed perspective to equip participants with strategies for working with individual clients and families, and potentially playing a key role in identifying and meeting the needs of vulnerable children.
The Foundation Course
This three-day course is open to all Gambler's Help managers and staff, this includes local Gambler’s Help, Aboriginal Gambler’s Help, In-Language Gambler’s Help services and Prevention workers. It is ideal for new staff members as it provides a good introduction to gambling in Victoria and an overview to the Victorian Responsible Gambling Foundation.
Conflicts and clients
In the context of family breakdown, often both parties in the situation will experience financial stresses, and may both seek support from a financial counsellor. This session considers how financial counsellors should manage the potential for complications in a situation where a client they represent is in conflict with a client represented by another financial counsellor – whether within the same agency, or from another agency.
Managing the client narrative
Being able to get the facts from your client while understanding their story can be a challenge. Learn how to keep your client on-track to enable accurate assessment of their situation while minimising the risk of vicarious trauma, and using your time efficiently. Develop your capacity to manage client interaction to keep focus on essential elements that can achieve the best financial counselling outcomes.
Harm from gambling and Aboriginal communities
This workshop is part of our Integrated Service Activity (ISA) series and will focus on harm from gambling and Aboriginal communities The workshop is designed to provide all members of the Gambler's Help workforce with knowledge and skills that they can immediately apply to their work.
Coherence therapy for gambling addictions, compulsions and obsessions: ‘somehow, this makes sense’
In this two-part workshop you will get an overview of the neuroplastic processes of memory reconsolidation, learn the steps to unlocking emotional memories, understand the impact of early trauma and the significance of the Kaiser Permanente ACE study’s findings for clients, as well as to leave with some practical tools to use from the next day. The follow up half day allows time to consolidate the steps and road test effective work styles and experiences.
Day 1 – 6 June 2018, 9.30 am – 4.30 pm
Day 2 – 13 June 2018, 9:30am – 12:30pm
Pitching, persuasion & professional presentation skills
The master class is targeted at Gambler's Help staff who are directly involved in delivery of Integrated Service Activities and interested in increasing their skills to confidently present to an audience, pitch services, ideas and/or programs and engage and collaborate with stakeholders.
Participants will learn practical skills and be provided tips and tricks to deliver presentations that resonate with the intended audience as well as focus on the most critical skills to be more persuasive and influential when "selling" your ideas, vision and recommendations to others.
Harm from gambling and culturally and linguistically diverse (CALD) communities
This workshop is part of our Integrated Service Activity (ISA) series and will focus on Harm from gambling and culturally and linguistically diverse (CALD) communities. The workshop is designed to provide all members of the Gambler's Help workforce with knowledge and skills that they can immediately apply to their work.
Harm from gambling and people affected by mental health issues
This workshop is part of our Integrated Service Activity (ISA) series and will focus on gambling harm and people affected by mental health issues. The workshop is designed to provide all members of the Gambler's Help workforce with knowledge and skills that they can immediately apply to their work.